Limited Availability ONLY on December 19th, 20th, 24th, and 31st

Frequently Asked Questions

Mini Caterings:

If I order multiple Mini Caterings, can I have them combined?

No, all orders are packed in their set amount so that the process can be streamlined. (i.e. If you order 3 Mini Caterings, they will be packed in 3 separate boxes/bags.)

Can I add on extra of anything in the Mini Catering?

Yes, you can add on extra of anything at the ala carte price (please inquire about specific costs).

Holiday Bento:

What is the minimum order?

Minimum is 25 Bento – No exceptions.

Can I have the Bento order delivered to my location?

Orders of 100 or more Bento can be delivered anywhere in our delivery zone.
Please keep in mind that delivery is based on AVAILABILITY and may not always be possible.

If I order less than 100 Bento, can I pay a delivery charge to have it delivered?

No, we do not have the staff to deliver any orders under 100 Bento.

Holiday Special Menu:

What is the minimum order?

Minimum is 25 orders for the Special Menu and the Ala Carte items.

General Questions:

Can I make substitutions to any of the Specials?

No, the Mini Caterings, Holiday Bento, and Holiday Special Catering Menus are all set.

What time can I pick up my order?

Anytime between 10:00am and 4:00pm (Due to COVID-19 we will be limiting the amount of pick-ups at each time, so the sooner you order the better).

How far in advance must I place my order?

Orders placed further in advance are preferred. It is best to order 5-7 days in advance (We cannot guarantee that we will be able to accommodate your order if it is placed after that.)

When is Payment due?

Full payment must be made no less than 4 full days prior to your event. We consider payment a confirmation of your order; therefore, IF you cancel your order less than 72 hours prior to your event, you will only receive a 50% refund.

How can I make payment?

We accept credit card (Visa, MasterCard, or Discover), cash, or check. If you would like to pay remotely, you may mail a check to our address or inquire about an emailed invoice to pay with credit card online.